• What We Do

    Preparedness. Response. Resilience.


    Emergencies and disasters occur every day. We must be ready to respond to natural and man-made disasters – no matter where we live. Disasters such as hurricanes can be large and affect many people or disasters such as floods can be small and affect only a few people. Both large and small disasters can be overwhelming and cause significant damage to people, property and animals, both physically and emotionally. Local officials, first responders and relief workers may not be able to reach communities immediately.


    It is critically important for individuals and organizations to be in a state of readiness and be self- reliant. Everyone must be ready to respond to and recover from any disaster that could affect them. It is important to have a planned response. Taking preparedness actions and effective pre-disaster planning, training and exercising is the key to successful response and recovery leading to community resilience.


    HBS provides planning services for the development of operational plans for entire emergency preparedness planning life cycle, utilizing the FEMA Comprehensive Preparedness Guide six- step process, including hazard and risk assessment and mitigation through preparedness while focusing on the whole community and the needs of those with access and functional needs to achieve community resilience.

    Plan Development & Review

    Emergencies come in many shapes and sizes – some man-made, others acts of nature. While it is impossible to control every outcome, effective planning, education, and training instill confidence and the necessary skills to get through and bounce back from emergencies and disasters.


    HBS assists and supports organizations and communities in the development, implementation and evaluation of emergency preparedness, response and recovery plans.


    Preparedness Plans

    • All Hazards Emergency Preparedness and Response Operational Plans
    • Hazard Vulnerability Assessment to Identify, Assess, Mitigate Risk
    • Continuity of Operations (COOP) Plans
    • Personal Preparedness Plans
    • Community Resilience Planning
    Planning During Events
    • Mass Care and Shelter Planning for general population and those with access and functional needs    
    • Animal Sheltering Plans
    • Health and Medical Planning for Special Events
    Behind The Scenes
    • Medical Countermeasures
    • Volunteer Management
    • Budget and grant support


    HBS identifies, assists and supports organizations and communities to develop strategies to improve response and recovery capabilities:

    • Emergency preparedness programs
    • Emergency preparedness training needs
    • Hazard vulnerability assessment
    • Access and Functional needs
    • Companion animal needs

    Emergency Plan Education

    HealthBest Services partners with local agencies to build community strengths to implement preparedness programs and engage individuals through education, training, and volunteer service to make communities safer, stronger, and better prepared in the event of an emergency.


    HBS provides emergency preparedness trainings and action plans to ensure individuals and organizations are prepared to safely, responsibly and effectively to protect themselves, their families during emergencies and disasters.


    Training is an essential element of the National Preparedness System and achieving the National Preparedness Goals. HBS provides training and support necessary to attain capabilities. HBS' educators bring expertise in training modalities, curriculum development and evaluation. HBS provides individuals and organizations with the knowledge, skills, and abilities needed to succeed in a dynamic and changing threat environment in a cost effective and time efficient manner.

    • Incident Command System (ICS) training
    • National Incident Management System (NIMS)
    • Needs Assessment

    Safety and Security

    • Active Shooter Response (for churches, schools, agencies)
    • Community Emergency Response Team (CERT)
    •       Teen CERT
    •       Senior CERT
    • Emergency Preparedness and Safety
    •      Youth Emergency Preparedness
    •      Pet Preparedness
    Specialty Training
    • Volunteer Management- Recruit, Train, Retain
    • Animal Disaster and Animal Sheltering
    • Sensitivity to those with Access and Functional Needs
    • Senior Awareness

    Natural Disasters

    • Fire
    • Floods
    • Power outage

    Health Risks

    • First Aid, CPR Training, AED Certification
    • Stop the Bleed
    • Community Resilience
    • Disaster Psychology
    • Food Safety and Security
    • Health Lifestyle Choices

    Exercises & Drills

    HBS develops exercises and drills to demonstrate capacity and capability and implement corrective actions from improvement plans. Exercising serves as a valuable tool to access and improve individual performance and provides information to organizations to identify gaps in resources and coordination, flaws and vulnerabilities that can be improved or corrected prior to an event.


    Exercises are HSEEP-compliant and include:

    • Design & Development
    • Evaluation  
    • Documentation
    • After Action Reporting
    • Improvement planning

    HBS engages individuals and organizations through training and programs to prepare them to serve as community responders in emergencies and disasters that may overwhelm public resources. HBS provides support to organizations during disasters and events where response is needed.

    In addition, when not responding to disasters or emergencies, HBS assists communities by:

    • Assisting in fund raising for emergency response equipment;
    • Providing first-aid, crowd control or other services at  events;
    • Holding planning, training, or volunteer recruitment meetings; and
    • Conducting or participating in disaster response exercises.

    Response Offerings

    • Health and Medical Operations
    • Mass Care and Sheltering
    • Pet Sheltering
    • Incident Action Planning
    • Volunteer Management
    • Medical Counter Measures, Points of Dispensing
    • Animal Disease Environmental Response
    • Patient, Pet and Service Animal Tracking

    Community resilience is the ability for a community to get through and bounce back from emergencies by developing connections, relationships and resources. Community resilience also integrates preparedness and recovery into routine activities that promote health and wellness.


    “A secure and resilient nation with the capabilities required across the whole community to prevent, protect against, mitigate, respond to and recover from the threats and hazards that pose the greatest risk.” Presidential Policy Directive / PPD-8 3/30/2011

    During an emergency it is important to be aware of possible impacts and to be self-reliant and resilient:


    Ways to Increase Community Resilience

    • Be aware: Sign up for alerts  
    • Develop community connections, relationships: Build support network of neighbors, family, friends
    • Know and develop strengths, skills, abilities: CPR, first aid, Volunteer
    • Know health and medical needs: Inventory health and medical needs.  Have access to specialized items, such as, wheelchair batteries, catheters
    • Know the community: Be aware of resources

    Resilience Offerings

    • Personal planning to maintain independence for those with access and functional needs
    • Community resilience planning
  • Contact Us

    Work with HealthBest Services

    4607 Connecticut Ave NW #816 Washington, DC 20008

    1201 Fernando Lane
    Lady Lake, FL 32159