• What We Do

    Preparedness. Response. Resilience.

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    Emergencies and disasters occur every day. We must be ready to respond to natural and man-made disasters – no matter where we live. Disasters such as hurricanes can be large and affect many people or disasters such as floods can be small and affect only a few people. Both large and small disasters can be overwhelming and cause significant damage to people, property and animals, both physically and emotionally. Local officials, first responders and relief workers may not be able to reach communities immediately.


    It is critically important for individuals and organizations to be in a state of readiness and be self- reliant. Everyone must be ready to respond to and recover from any disaster that could affect them. It is important to have a planned response. Taking preparedness actions and effective pre-disaster planning, training and exercising is the key to successful response and recovery leading to community resilience.


    Training is an essential element in building prepared, heathy and safe communities that are diverse, inclusive and equitable. HBS provides training and support to reduce risks and increase capabilities and readiness. HBS' educators bring expertise in training, curriculum development and evaluation and provide individuals and organizations with the knowledge, skills, and abilities needed to succeed in a dynamic and changing environment in a cost effective and time efficient manner.

    Racial Equity Education and Training

    • Racial Equity Introduction Training
    • Power of Racial Messaging
    • Normalizing Conversations about Race
    • Racial Equity Framework and Toolbox
      Addressing Race Relations in the 21st

    Health and Safety

    • Red Cross certification BLS (Basic Life Support), Adult and Pediatric First Aid/ CPR/ AED
    • Stop the Bleed
    • Bloodborne Pathogens
    • Community Resilience
    • Disaster Psychology
    • Food Safety and Security
    • Health Lifestyle Choices
    • OSHA safety training

    Safety and Security

    • Active Shooter Response (for churches, schools, agencies)
    • Community Emergency Response Team (CERT)
    •       Teen CERT
    •       Senior CERT
    • Emergency Preparedness and Safety
    •      Youth Emergency Preparedness
    •      Pet Preparedness
    Specialty Training
    • Volunteer Management- Recruit, Train, Retain
    • Animal Disaster and Animal Sheltering
    • Sensitivity to those with Access and Functional Needs
    • Senior Awareness

    Emergency Management

    • Incident Command System (ICS) training
    • National Incident Management System (NIMS)
    • Threat, Risk and Needs Assessments
    • Disaster Response


    Planning Assessments

    HBS identifies, assists and supports organizations and communities to develop strategies to improve preparedness and ensure diversity, equity, inclusion and accessibility. HBS supports building community strengths to implement programs and engage individuals through education, training and volunteer service to make communities safer, stronger, better prepared and more resilient.

    • Emergency action plans, review of elements, including, communication, notification, roles and responsibilities  
    • Training needs
    • Hazard vulnerability analysis and assessment
    • Diversity, equity and inclusion principles assessment
    • Disabilities and Access and Functional needs
    • Companion animal needs

    Plan Development & Review

    HBS provides planning services for the development of operational plans for planning life cycle, utilizing the FEMA Comprehensive Preparedness Guide six- step process, including hazard and risk assessment and mitigation while focusing on the whole community and the needs of those with disabilities and access and functional needs to achieve diversity, equity, inclusion and community resilience.

    Effective planning, education, and training instill confidence and the necessary skills to get through and bounce back from emergencies and disasters.


    HBS assists and supports organizations and communities in the development, implementation and evaluation of emergency preparedness, response and recovery plans that prioritize diversity, equity and inclusion.


    Preparedness Plans

    • All Hazards Emergency Preparedness and Response Operational Plans
    • Hazard Vulnerability Assessment to Identify, Assess, Mitigate Risk
    • Continuity of Operations (COOP) Plans
    • Personal Preparedness Plans
    • Community Resilience Planning
    Planning During Events
    • Mass Care and Shelter Planning for general population and those with access and functional needs    
    • Animal Sheltering Plans
    • Health and Medical Planning for Special Events
    Behind The Scenes
    • Medical Countermeasures
    • Volunteer Management
    • Budget and grant support



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    Exercises & Drills

    HBS develops exercises and drills to demonstrate capacity and capability and implement corrective actions from improvement plans. Exercising serves as a valuable tool to access and improve individual performance and provides information to organizations to identify gaps in resources and coordination, flaws and vulnerabilities that can be improved or corrected prior to an event.


    Exercises are HSEEP-compliant and include:

    • Design & Development
    • Evaluation  
    • Documentation
    • After Action Reporting
    • Improvement planning
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    HBS engages individuals and organizations through training and programs to prepare them to serve as community responders in emergencies and disasters that may overwhelm public resources. HBS provides support to organizations during disasters and events where response is needed.

    In addition, when not responding to disasters or emergencies, HBS assists communities by:

    • Assisting in fund raising for emergency response equipment;
    • Providing first-aid, crowd control or other services at  events;
    • Holding planning, training, or volunteer recruitment meetings; and
    • Conducting or participating in disaster response exercises.

    Response Offerings

    • Health and Medical Operations
    • Mass Care and Sheltering
    • Pet Sheltering
    • Incident Action Planning
    • Volunteer Management
    • Medical Counter Measures, Points of Dispensing
    • Animal Disease Environmental Response
    • Patient, Pet and Service Animal Tracking
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    Community resilience is the ability for a community to get through and bounce back from emergencies by developing connections, relationships and resources. Community resilience also integrates preparedness and recovery into routine activities that promote health and wellness.


    “A secure and resilient nation with the capabilities required across the whole community to prevent, protect against, mitigate, respond to and recover from the threats and hazards that pose the greatest risk.” Presidential Policy Directive / PPD-8 3/30/2011

    During an emergency it is important to be aware of possible impacts and to be self-reliant and resilient:


    Ways to Increase Community Resilience

    • Be aware: Sign up for alerts  
    • Develop community connections, relationships: Build support network of neighbors, family, friends
    • Know and develop strengths, skills, abilities: CPR, first aid, Volunteer
    • Know health and medical needs: Inventory health and medical needs.  Have access to specialized items, such as, wheelchair batteries, catheters
    • Know the community: Be aware of resources

    Resilience Offerings

    • Personal planning to maintain independence for those with access and functional needs
    • Community resilience planning
  • Contact Us

    Work with HealthBest Services

    4607 Connecticut Ave NW #816 Washington, DC 20008

    1201 Fernando Lane
    Lady Lake, FL 32159